DUAN Zhao (Luke) - Inbound study-tour designer and project manager


Inbound study-tour designer and project manager with extensive experience hosting foreign secondary-school groups from the UK, US, Kuala Lumpur and Singapore, turning Chinese history and culture into immersive experiences for overseas youth.

Experience

  • Inbound Study-Tour Designer, CITS Xi'an | 2016–2018 — Designed immersive culture courses (heritage sites, calligraphy, tea ceremony, intangible-heritage crafts, festivals) and managed full itineraries.

  • Inbound Study-Tour Project Manager, Xi'an Overseas Travel Service | 2018–2024 — Hosted 20 groups and over 2,000 students; coordinated transport, staffing, emergency support and multi-party logistics.

  • Inbound Study-Tour Department Manager, Xi'an Qujiang Tourism Service | 2024–Present — Hosted 15 groups and 1,000+ students; delivered modular, curriculum-tailored packages with bilingual guidance and 24-hour on-call safety team, maintaining a zero-accident record.

EducationB.A. in Tourism Management, Shaanxi University of Technology.

SkillsInbound study-tour execution, Chinese culture course design, cross-cultural communication, international group management, itinerary planning. Languages: English (working proficiency), Mandarin (native).

CertificationsStudy Tour Instructor Certificate; Mandarin Proficiency Certificate.

DUAN Zhao (Luke)