I am a warm, confident, self-disciplined and highly motivated individual with strong organizational and managerial capabilities. With 10 years of full-time professional experience as an English tour guide at CITS Xi'an and China Travel Service Xi'an, I specialize in receiving inbound tour groups from Europe and the United States. I am well-versed in international tourism service standards and operational procedures.
I possess an in-depth understanding of Western tourists' travel preferences, dining and accommodation requirements, as well as cultural expectations. This enables me to deliver professional, thoughtful and high-quality tour services consistently. I am responsible, reliable, adaptable and a strong team player. I learn fast and adjust readily to new environments and challenges.
In addition, I have extensive experience in receiving study tour groups and am familiar with the operation and management processes of study tour bases.
